Comment by neilv

1 year ago

> Omnilert later admitted the incident was a “false positive” but claimed the system “functioned as intended,” saying its purpose is to “prioritize safety and awareness through rapid human verification.”

It just created a situation in which a bunch of people with guns were told that some teen had a gun. That's a very unsafe situation that the system created, out of nothing.

And some teen may be traumatized. Again, unsafe.

Incidentally, the article's quotes make this teen sound more adult than anyone who sold or purchased this technology product.

https://www2.ljworld.com/news/schools/2025/aug/07/lawrence-s...

Another false positive by one of these leading content filters schools use - the kid said something stupid in a group chat and an AI reported it to the school, and the school contacted the police. The kid was arrested, stripped searched, and held for 24 hours without access to their parents or counsel. They ultimately had to spend time in probation, a full mental health evaluation, and go to an alternative school for a period of time. They are suing Gaggle, who claims they never intended their system to be used that way.

These kinds of false positives are incredibly common. I interviewed at one of their competitors (Lightspeed), and they actually provide a paid service where they have humans review all the alerts before being forwarded to the school or authorities. This is a paid addon, though.

  • https://archive.is/DYPBL

    > Gaggle’s CEO, Jeff Patterson, said in an interview that the school system did not use Gaggle the way it is intended. The purpose is to find early warning signs and intervene before problems escalate to law enforcement, he said. “I wish that was treated as a teachable moment, not a law enforcement moment,” said Patterson.

    It's entirely predictable that schools will call law enforcement for many of these detections. You can't sell to schools that have "zero tolerance" policies and pretend that your product won't trigger those policies.

    • Exactly. In a saner world, we could use fallible AI to call attention to possible concerns that a human could then analyze and make an appropriate judgment call on.

      But alas, we don't live in that world. We live in a world where there will be firings, civil, and even criminal liability for those who make wrong judgments. If the AI says "possible gun", the human running things who alerts a SWAT team faces all upside and no downside.

      Hmm, maybe this generation's version of "nobody ever got fired for buying IBM" will become "nobody ever got fired for doing what the AI told them to do." Maybe humanity is doomed after all.

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    • "It wasn't used as directed", says man selling Big Boom Fireworks to children.

    • I do not, in any way, disagree with holding Gaggle accountable for this.

      But can we at least talk about also holding the school accountable for the absolutely insane response?

      You talk about not selling to schools that have "zero tolerance" policies as if those are an immutable fact of nature that can never be changed, but they are a human thing that has very obvious negative effects. There is no reason we actually have to have "zero tolerance" policies that traumatize children who genuinely did nothing wrong.

      "Zero tolerance" for bringing deadly weapons to school, I can understand. So long as what's being checked for is actual deadly weapons, and not just "anything vaguely gun-shaped", or "anything that one could in theory use as a deadly weapon" (I mean, that would include things like "pens" and "textbooks", so...).

      "Zero tolerance" for particular kinds of language is much less acceptable. And I say this as someone who is fully in favor of eliminating things like hate speech or threats of violence—you don't do it by coming down like the wrath of God on children for a single instance of such speech, whether it was actually hate speech or not. They are in school; that's the perfect place to be teaching them a) why such speech is not OK, b) who it hurts, and c) how to express themselves without it, rather than just treating them like terrorists.

  • > They are suing Gaggle, who claims they never intended their system to be used that way.

    Yeah, there's a shop near me that sells bongs "intended" for use with tobacco only.

  • The kid was arrested, stripped searched, and held for 24 hours without access to their parents or counsel. They ultimately had to spend time in probation, a full mental health evaluation, and go to an alternative school for a period of time.

    All he wanted was a Pepsi. Just one Pepsi. And they wouldn't give it to him.

  • > They are suing Gaggle, who claims they never intended their system to be used that way.

    Is there some legal way to sue a pair of actors (Gaggle and school) then let them sue each other over who has to pay what percentage?

    • You separately sue everyone that might be liable. Some of the parties you sue might end up suing each other.

  • > This is a paid addon, though

    Holy shitballs. In my experience such pain addons have very cheap labor attached to them, certainly not what you would expect based on the sales pitch.

    • This very much reminds me of Boeing's paid addon for a second AoA sensor for the MCAS system.

>...its purpose is to “prioritize safety and awareness through rapid human verification.

Oh look, a corporation refusing to take responsibility for literally anything. How passe.

  • The invention of the corporation is virtually to eliminate responsibility/culpability from any individual.

    Human car crash? Human punishment. Corporate-owned car crash? A fine which reduces salaries some negligible percent.

  • > a corporation refusing to take responsibility for literally anything. How passe

    Versus all the natural people at the highest echelons of our political economic system valiantly taking responsibility for fuckall?

Engineer: hey I made this cool thing that can help people in public safety roles process information and make decisions more efficiently! It gives false positives but you save more time than it takes less time to weed through them.

Someone nearby: well what if they use it to replace human thinking instead of augment it?

Engineer: well they would be ridiculous. Nobody would ever think that’s a good idea.

Marketing Team: it seems like this lands best when positioning it as a decision-making tool. Let’s get some metrics on how much faster it is at making decisions than people are.

Sales Rep: ok, Captain, let’s dive into our flagship product, DecisionMaker Pro, the totally automated security monitoring agent…

::6 months later—some kid is being held at gunpoint over snacks.::

  • Nice fantasy, but the reality is that the "people in public safety roles" love using flimsy pretenses to harass and abuse vulnerable populations. I wish it was just overeager sales and marketing, but you're view of humanity is way too naive especially as masked thugs are disappearing people in the street as we type.

    • What? A) The naïveté of the engineer’s perspective was literally the whole point of the story. B) Saying I’m somehow absolving law enforcement by acknowledging other factors is absurd. My childhood best friend was shot and killed by police during a mental health crisis. C) If you think that police malevolence somehow absolves the tech world’s role in making tools for them, that’s as naive as it gets.

  • Refer to the post office scandal in Britain and the robodebt debacle in Australia.

    The authorities are just itching to have their brains replaced with by dumb computer logic, without regard for community safety and wellbeing.

    • Lack of Accountability as-a-Service! Very attractive proposition to negligent and self-serving organizations. The people in charge don't even have to pay for it themselves, can just funnel the organization money to the vendor. Encouraging widespread adoption helps normalizes the practice. If anyone objects, shut them down as not thinking-of-the-children and something-must-be-done (and every other option is surely too complicated/expensive).

    • And the black box sentencing recommendation systems some US states bought into like a decade ago.

It’s actually “AI swarmed” since no human reasoning, only execution, was exerted - basically have an AI directing resources.

  • delegating decision to AI, excluding human from the "human in the loop" is kind of unexpected as a first step, as in general it was expected that exclusion will start from the other end. Sideway i wonder how is that going to happen on the battlefield.

    for this civilian use case the next step - AR googles worn by police with that AI will be projecting onto the googles where that teenager has his gun (kind of Black Mirror style), and the next step after that is obviously excluding the humans even from the execution step.

In any system, there are false positives and false negatives. In some situations (like a high recall disease detection) false negatives are much worse than false positives, because the cost of a false positive is a more rigorous screening.

But in this case both are bad. If it was a false negative students might need therapy for a more tragic reason.

Aside from improving the quality of the detection model, we should try to reduce the “cost” of both failure modes as much as possible. Putting a human in the loop or having secondary checks are ways to do that.

  • In this case false positives are far, far worse than false negatives. A false negative in this system does not mean a tragedy will occur, because there are many other preventative measures in place. And never mind the fact that this country refuses to even address the primary cause of gun violence in the first place: the ubiquity of guns in our society. So systems like this is what we end up with when we ignore to address the problem of guns and choose to deal the downstream effects of that instead.

    • > the primary cause of gun violence in the first place: the ubiquity of guns in our society

      I would have gone with “a normalized sense of hopelessness and indignity which causes people to feel like violence is the only way they can have any agency in life” considering “gun” is the adjective and “violence” is the actual thing you're talking about.

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    • To be clear, the false negative here would be a student who has brought a gun to a school and the computer ignores it. That is a situation where potentially multiple people can be killed in a short amount of time. It is not far, far worse to send cops.

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  • > But in this case both are bad. If it was a false negative students might need therapy for a more tragic reason.

    Given the probability of police officers in the USA taking any action as hostile and then ending up shooting him a false positive here is the same as swatting someone.

    The system here sent the police off to kill someone.

    • Yep. Think of it as the new exciting version of swatting. Naturally, one will still need to figure out common ways to force a specific misattribution, but, sadly, I think there will be people working on it ( if there aren't already ).

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    • Sure. But school shootings are also common in the US. A student who has brought a gun to a school is very likely not harmless. So false negatives aren’t free either.

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  • I was swatted once. Girlfriend's house. Someone called 911 and said they'd seen me kill a neighbor, drag their body into the house, and was now holding my gf's family hostage.

    We answered the screams at the door to guns pointed at our faces, and countless cops.

    It was explained to us that this was the restrained version. We got a knock.

    Unfortunately, I understand why these responses can't be neutered too much. You just never know.

    • In this case, though, you COULD know, COULD verify with a human before pointing guns at people, or COULD not deploy a half finished product in a way that prioritizes your profit over public safety.

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    • Happened to a friend of mine by an ex GF who said he was on psych meds (true though he is nonviolent with no history) and that he was threatening to kill his parents. NYPD SWAT no-knock kicked the door down to his apartment which terrorized his elderly parents as they pointed guns at their son (in his words, "machine guns".) BUT because he has psych issues and on meds he was forced into a cop car in front of the whole neighborhood to get a psych evaluation. He only received an apology from the cops who said they have no choice but to follow procedure.

      edit should add sorry to hear that.

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    • Do the cops not ever get tired of being fooled like this? Or do they just enjoy the chance to go out in their army-surplus armored cars and pretend to be special forces?

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    • It doesn't make sense. If you were holding people hostage, you'd have demands for their release. Windows could be peeked into. If you dragged a dead body into a house, there'd be evidence of that.

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  • False positives can effectively lead to false negatives too. If too many alarms end in teens getting swatted (or worse) for eating chips, people might ignore the alarm if an actual school shooter triggers it. Might assume the AI is just screaming about a bag of chips again.

  • I think a “true positive” is an issue as well if the protocol to manage it isn’t appropriate. If the kid was armed with something other than nacho cheese, the provocative reaction could have easily set off a tragic chain of events.

    Reality is there are guns in schools every day. “Solutions” like this aren’t making anyone safer. School shooters don’t fit this profile - they are planners, not impulsive people hanging out at the social event.

    More disturbing is the meh attitude of both the company and the school administration. They almost engineered a tragedy through incompetence, and learned nothing.

>And some teen may be traumatized.

Um. That's not really the danger here.

The danger is that it's as clear as day that in the future someone is gonna be killed. That's not just a possibility. It's a certainty given the way the system is set up.

This tech is not supposed to be used in this fashion. It's not ready.

  • Did you want to emphasize or clarify the first danger I mentioned?

    My read of the "Um" and the quoting, was that you thought I missed that first danger, and so were disagreeing in a dismissive way.

    When actually we're largely in agreement about the first danger. But people trying to follow a flood of online dialogue might miss that.

    I mentioned the second danger because it's also significant. Many people don't understand how safety works, and will think "nobody got shot, so the system must have worked, nothing to be concerned about". But it's harder for even those people to dismiss the situation entirely, when the second danger is pointed out.

    • I’d argue the second danger is worse, because shooting might be incidental (and up to human judgement) but being traumatized is guaranteed and likely to be much more frequent.

  • I fully agree, but we also really need to get to a place where drawing the attention of police isn't an axiomatically life-threatening situation.

  • Americans are killed by police all the time, and by other Americans. We've already decided as a society that we don't care enough to take the problem seriously. Gun violence, both public and from the state, is accepted as unavoidable and defended as a necessary price to pay to live in a free society[0]. Having a computer call the shots wouldn't actually make much of a difference.

    Hell, it wouldn't even move the needle on racial bias much because LLMs have already shown themselves to be prejudiced against minorities due to the stereotypes in their training data.

    [0]Even though no other free society has to pay that price but whatever.

  • > The danger is that it's as clear as day that in the future someone is gonna be killed.

    This argument can be made about almost every technology, including fire, electricity, and even the base "technology" of just letting a person watch a camera feed.

    I'm not downplaying the risks. I'm saying that we should remember that almost everything has risks and benefits, and as a society we decide for or against using/doing them based mostly on the ratio between those two things.

    So we need some data on the rates of false vs. true detections here. (A value judgment is also required.)

    • > This argument can be made about almost every technology, including fire, electricity, and even the base "technology" of just letting a person watch a camera feed.

      huh, i can think of at least one recent example of a popular figure using this kind of argument to extreme self-detriment.

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