Comment by conductr
5 hours ago
My response is usually “need context”. No shame in making them fill in the gaps they created in the first place
Nothing against screenshots unless they are lacking context
5 hours ago
My response is usually “need context”. No shame in making them fill in the gaps they created in the first place
Nothing against screenshots unless they are lacking context
Agreed. Sometimes context comes from more screen, not less. I receive a lot of cropped screenshots that show the “problem” but hide the surrounding context, and they often exclude things that would make a solution immediately clear from a shot of the full application window.
Definitely true although my motive is more based on a principle of “don’t let people send me on a fishing trip”. I’m glad to help but people need to learn the proper way of asking without completely inconveniencing the other person