Comment by albert_e

6 hours ago

My preference -- Link or attachment to the full document or code in context (if needed) ... along with screenshot of a relevant portion. (Many times the former is optional because there is enough context already.)

It is extra work to do both but I like to be through even when asking for help. Even if the other side doesn't need it -- because I myself might not remember all the nuances when I refer to that conversation later.

Also screenshot preserves (before any fixes) the exact way things looked when I confronted a certain situation. The visual of the screenshot serves as a much stronger reminder of that situation and my thinking ...way better than mere copy pasted text.