Comment by denimnerd42

1 day ago

I've never used teams, what's bad about it? my newco is moving from webex to teams for video but keeping slack. I'm a bit worried keeping slack is a short term thing.

I can list off a few issues, but as usual, who and how many will share these experiences is a complete toss-up:

- random chunks of chat log can go temporarily missing at random when you scroll up. temporarily as in, they'll load on another device. on the regular one though, who knows when you'll get them back...

- if you manage to call someone the same time they do you, all bets are off. got things softlocked more than a few times.

- the usual recent Microsoft obsession with (keyboard-focus hijacking!) popups is of course also a thing in Teams

- text styling is hell, and sometimes when you click on the copy button in code blocks or copy out stuff in general, you get html tags polluting your copied data

- chats & group chats vs. team chats is extremely unnecessary and cumbersome

- multitenant support does a complete ui reload after which you miss notifications from the tenant you switched away from (might be different now)

- the localization is funky, just like in all other Microsoft products; from the small, like calendars starting on the wrong day, to the bigger, where if you ping @everyone in your Teams set to your native locale, then on the other side people will also see the ping in your native locale. It's just like Exchange/Outlook in this regard.

- the audio settings like getting mixed up, especially if you happen to disconnect and reconnect your stuff on the regular.

- they seemingly hardcode the URL preview thumbnail logic per trusted site, instead of using opengraph. their hardcoded integrations are also ignorant of e.g. url encoding and have other minor blemishes. I dare you to link the C++ wikipedia article to someone.

- profile pics go away sometimes (mine has been missing for weeks now, appears everywhere else), and statuses can get stuck or be null

These are all ongoing things that persist after years of use. Other, more questionable, already solved, or rare / one-off qualms would include:

- one time I tried screensharing, and when I clicked the button it showed me an emoji picker flyout instead of a share options flyout (lol)

- used to crash all the time in Edge of all things (not sure about other browsers), fixed since

- screenshare can freeze without you knowing any better thanks to the often extremely low framerate.

- slow (might be my terrible workstation)

- happily lies about delivery status and reorders messages

  • The text copying is pretty much the only remaining issue I have with Teams, and it is so infuriating when you encounter it.

  • Today, Teams decided to update itself during a video call. It started acting wonky during the call until I force quit it, and then when I restarted it, it had a whole update procedure that I had to wait for. Meanwhile, I just used slack's video call thing. Luckily, my meeting was easily moved over.

I only use the PWA. Typing is not keyboard friendly, you need to use the mouse for formatting. Some keyboard shortcuts exist, but some don't work if you don't have an English keyboard.

It cannot keep track of what messages you have read, often you need to read the same messages twice. The set of emojis is limited (could be deemed a childish problem, but with 100% remote team emojis are important to have some fun). The layout of threads sucks, sometimes you have only a small side panel to work with. When you want to delete old notifications, it sometimes just says "Cannot delete".

It't the worst application I have to use at work. As soon as I have the possibility I will join a company again hat uses Zulip. Unfortunately those are rare.

It is a worse slack client chock-full of Microsoft bloat. My company tried to move to it after getting an E5 license and the entire technology org screamed bloody murder until they reversed course.

IMHO… Slack and Zoom are the best combo. Zoom being necessary because for some reason Slack just cannot handle meetings well.