Comment by alt227
6 hours ago
For me the only silver lining to all these cloud outages is now we know that their published SLA times mean absolutely nothing. The number of 9's used to at least give an indication of intent of reliability, now they are twisted to whatever metric the company wants to represent and dont actually represent guaranteed uptime anywhere.
So true. AWS for example gives only platform credits in the event of an outage. Basically no recourse or insurance.
Doesn’t everyone do that? I’ve never worked for a place that the base policy wasn’t credits. You might have special contract language stating otherwise, but for almost everyone, it’s credits.