Comment by telepromptereye

I didn’t see anyone comment this directly, but something these recent outages made me wonder, having spent a good chunk of my career in 24/7 tech support, is that I can’t even fathom the amount of people who have been:

- restarting their routers and computers instead of taking their morning shower, getting their morning coffee, taking their medication on time because they’re freaking out, etc. - calling ISPs in a furious mood not knowing it’s a service in the stack and not the provider’s fault (maybe) - being late for work in general - getting into arguments with friends and family and coworkers about politics and economics - being interrupted making their jerk chicken