Comment by tomasphan
3 days ago
This is great, the value is there. I work for a F100 company that is trying (and failing) to build this in house because every product manager fundamentally misunderstands that users just want a chat window for AI, not to make their own complicated agents. Your biggest competition in the enterprise space, Copilot, has terrible UI and we only put up with it because it has access to email, SharePoint and Teams.
> every product manager fundamentally misunderstands that users just want a chat window for AI,
I would actually argue chat windows are terrible ui/ux for most cases and users. It does the opposite of `don't make me think`. Too much potential for user error.
Not saying there shouldn't be any LLM integration/features, just that it should be in the form of a button press or something (familiar ux), not the same chatgpt interface that all the early apps are trying to mimic for no good reason.
Haha, yea we've seen that exact story many times! Dissatisfied with Copilot and building a (not great) internal solution that is missing polish + most of the "advanced" feature set.
> I work for a F100 company that is trying (and failing) to build this in house because every product manager fundamentally misunderstands that users just want a chat window for AI
If you're a non-tech company, why doesn't your org dictate a single model provider? How do these decisions work internally, and how to the departments consume them? (Are they consuming the tools?)
> make their own complicated agents.
Asking a non-tech employee to make an agent sounds like hell.
> we only put up with it because it has access to email, SharePoint and Teams.
Ah, that's how a third party can make money. Bake in external org-wide knowledge and enable search.
I immediately thought of Google's Agentspace when I saw this product. The value for me sits in its ability to do RAG via connectors.
RAG + connectors is a huge reason why people deploy Onyx (enterprise search roots means we do a pretty good job there).
Also, open-source works really here, since connectors are a long-tail game. We've tried to make it easy to add connectors (a single python interface), and as a result over half of our connectors are contributed by the community. We expect that percentage to grow over time. This means that compared to something like Agentspace, we'll very likely be connected to all of the key tools at your company (and if we aren't, you can easily add an integration).
Do you accept connectors? For instance, I saw that someone wished to develop a file system connector by himself, but there didn't appear to be much cooperation.