Comment by toast0

9 months ago

Certainly that's a good reason to force a legible version of settings, and the path to settings...

But if the user sets the system to hot dog stand, the apps should be hot dog stand. If the user wants the system text font to be wingdings, they're in for a nasty time, but that doesn't mean an app should force a different font

The issue with this thinking is that it's easier for people to quit using the product than to figure out how to fix the font. You can't beat the simplicity of doing nothing, so you need to avoid getting into this state in the first place.

  • Gotta keep users engaged in your app, right? Keep them onboard even if that means removing all their choices. I mean, should we even allow users to uninstall apps?

    After all, the developer always knows best and all users are helpless children who need to be forced to conform and comply. Who cares what the user thinks or wants so long as we keep that sweet, sweet engagement.

    • If your users are not engaging with your app, you can't deliver user value to them. If you are unable to provide value to their lives because they happened to accidently changed a font that is an unfortunate circumstance where the user is losing out on value they could have had.

      It's not that users are helpless, but that they just don't want to spend their time dealing with stuff they don't want to. Users like it when things "just work."

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