Comment by enraged_camel

2 months ago

>> This is also why trying to add an AI agent chat into one's product is a fool's errand - the whole point of having general-purpose conversational AI is to turn the product into just another feature

We built an AI-powered chat interface as an alternative to a fully featured search UI for a product database and it has been one of the most popular features of 2025.

Sure, but it would be even better if it was accessible by ChatGPT[0] and not some bespoke chat interface you created - because with ChatGPT, the AI has all the other tools and can actually use yours in intelligent ways as part of doing something for the user.

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[0] - Or Claude, or Gemini.

Right -- and that's likely because search was completely broken, people always complained about it, and nothing was ever done to improve it.