Comment by skwee357

7 days ago

I run a dead-simple, one-time, online fax service called JustFax Online[0]. While I don't have a recurring revenue as I operate one one-time payment, for the past months I have been consistently grossing over €500/mo.

This also brings tears to my eyes, as I remember[1] browsing these threads and being amazed (still am) by all the people who make side projects and make money from them, and at the same time thinking that I will never reach this milestone, and yet, here I am.

[0]: https://justfaxonline.com [1]: https://news.ycombinator.com/item?id=39110194#39141819

Thanks for making a service where people can pay for a thing to happen, rather than an account and subscription and …

I often get frustrated at how hard it can be to give someone money to perform a service I want them to do and they want to be paid to do.

  • Thank you very much. I try to focus on making usable software without enshittifying them.

I don’t need to send a fax often, but when I do it’s a real pain. I’ll be bookmarking this.

I love that it doesn’t need an account and is a simple straightforward service, as if I was paying to use an actual fax machine somewhere. I wish nearly every service online was built this way.

If you don't need an account to send a fax, how do you comply with law enforcement's requests to identify who sent a specific fax? I would think this would open you up to significant liability

  • Safe harbor laws protect you from liability of the content sent.

    You can simply respond to law enforcement that you have no data outside of payment data

That's super cool, how do you run it? Are you using some other service under the hood, and just abstract their annoying pricing model?

How do people find your service? It seems like there are a million "send a fax" online services out there so it would be difficult to get in front of potential customers.

  • It's a very tough market. Before I started I found a handful of services, and saw some services appear after I started.

    I focus on SEO mainly. Most users come from search engines and LLMs. Some users are returning customers.

Any thought of adding the ability to receive faxes too? I notice that most of the sending places don't offer that and it might be a difference if it's not too expensive.

TIL you can still buy fax machines!

  • I still have a 25 year old HP LaserJet printer that has a built in FAX function. Unfortunately, I haven't been able to use it since we gave up our landline about 20 years ago. Still prints well, however.

  • It's still included on some office multifunctional printer/scanner machines.