Comment by arwhatever
4 days ago
Me: “Why are we switching from NoNameCMS to Salesforce?”
Savvy Manager: “NoNameCMS often won’t take our support calls, but if Salesforce goes down it’s in the WSJ the next day.”
4 days ago
Me: “Why are we switching from NoNameCMS to Salesforce?”
Savvy Manager: “NoNameCMS often won’t take our support calls, but if Salesforce goes down it’s in the WSJ the next day.”
This ignores the case when BigVendor is down for your account and your account only and support is mia, which is not that uncommon ime
It doesn’t ignore that case, it simply allows them to shift blame whereas the no name vendor does not.
So in the end it's not better for the users at all, it's just for non-technical people to shift blame. Great "business reasoning".
8 replies →
"Nobody has ever been fired for buying IBM"
1 reply →
JFrog, is that you?
Just wait until you end up spending $100,000 for an awful implantation from a partner who pretends to understand your business need but delivers something that doesn’t work.
But perhaps I’m bitter from prior Salesforce experiences.