Comment by spankalee
17 hours ago
The comments here sound like they're from people who don't work in tech or at large companies...
The Volvo software design team isn't responsible for fixing electronics bugs, and maybe not even responsible for the presence or lack of physical buttons. They didn't even make the font - it was contracted to a design studio. I seriously doubt this effort distracted too much from fixing the other things people care about. Big companies do multiple things at once.
This is not how it works though: a product team shouldn't spend time working on this kind of details while big parts of the product are not good enough.
It is designed by a studio. If they created the perfect car but used Times New Roman, then people would have said that it's ugly as hell.
> The comments here sound like they're from people who don't work in tech or at large companies...
Or they're from people that read the headline/article.
It editorializes the motivation for this being "Safety" and thus, a lot of users are pointing out how hollow that rings or how misguided it seems when there's ways we'd much prefer they take to improve safety. For example, lack of physical buttons and the consolidation of everything into the touchscreen, which the article also acknowledges (and in turn, acknowledges that Volvo is aware people are growing more disgruntled with it).
This isn't a lack of understanding that big corporations are capable of having multiple people doing multiple things, this is us questioning if Volvo's reputation for actually caring about safety still holds true, or if their new owners with the final say in these matters (Geely) is just riding on that reputation by ignoring the much more pressing safety concerns yet knowingly cashing in on that reputation-capital by pandering to those same concerns with a font.
The headline wasn't written by Volvo.
Does the font improve safety and is that the motivation, or not?
There are comments here like "They should instead focus on their overall software stability and usability", and spankalee is correctly pointing out that it's a false dichotomy.
> The work of London-based type design studio Dalton Maag, the new typeface is designed ‘to improve readability, sharpen attention, and promote a calmer, safety-focused driving experience.’
That's a quote from either Volvo or the designer. You're right -- it doesn't explicitly say that this was a quote from Volvo; but I'd be a bit surprised if a well-known designer was just making that up without it being part of the shared vision around the work.
And if that's true, the critics are correct. Volvo should be putting in physical buttons to make safer cars. Instead, they are claiming some bullshit "early adopter" status and putting in large amounts of control and information on an unsafe touchscreen to save money.
Casually window dressing this designer work as a "safe" typeface smacks of trying to cover up shoddy mistakes, and they need to be called out for that obfuscation specifically.
There's evidence less aesthetic Humanist fonts are more legible and safer than the new Grotesque-derived example here.
https://news.mit.edu/2012/agelab-automobile-dashboard-fonts-...
I think the font looks lovely. Great touches.
I have a Volvo with Android Automotive. And I think touchscreens in cars are trash, and Android particularly so; the latency is horrendous, the rear-view camera only works 50% of the time, everything just feels like the cheapest trash Android tablet from a decade ago.
I really wish this car just had physical controls and a double-din Carplay deck from Pioneer or whatever, the experience would be so much better.
I honestly believe I'm going to get into an accident in a parking lot due to the horrendous sight lines and unreliable camera.
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