Comment by musicale

17 hours ago

Steve Jobs loved the iMac's terrible hockey puck mouse. Jony Ive is probably to blame for the terrible (yet very thin) butterfly keyboard making it into Apple laptops. However, these missteps do not prove that Apple doesn't care about user experience.

> told disgruntled iPhone 4 users that they were holding their phones wrong

That was never proven. Although their PR response was atrocious.