Comment by eviks

7 hours ago

> It is in the interest of CFs customers to be as accessible as possible, after all.

But since in reality there is friction, there is no magic mechanism to make those interest force CF to implement a better system as, for example, the customers might not have enough knowledge / tech expertise to understand they're losing 1% due to crude CF filters and ask for a fix

It is, but do they even know about the problems?

The data Cloudflare shows people in the number of requests it "protected" you from and the number of requests it thought legit. There is no indication of the number of false positives, and IIRC of the number of people asked to pass a captcha. The wording implies zero false positives and I think many people simply assume its negligible.

  • > It is, but do they even know about the problems?

    No, that's what I said - they may lack knowledge.