Comment by flr03

1 day ago

Nothing is perfect but living in the UK after living in France, I have now a lot more love for SNCF than I used too.

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flr03

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pjerem  1 day ago

Actually I’m a taking the train everyday to go to work and I have barely any complaint with the SNCF.

Most of the time they do what they can to deal with issues.

I don’t feel like there are too much issues it’s just they are extremely bad at communicating issues when they happen.

Sometimes the train is not there when it should but on the screen it just disappears as if it passed. Most of the time it’s just 2-5 minutes late but you can’t know. Maybe it’s just late. Maybe the traffic is stopped. Who knows.

I just dont understand how they don’t have people whose job is just writing messages for the information screens.

What is worse is that in my region, they have a pretty decent community managers for live information but they only post information in twitter because why not. So they already have the people doing this work but those people are saying different things than what the screen shows. Just let them write things on the screens :D