Comment by jrjeksjd8d
1 day ago
Thankfully the EU at least has regulations requiring compensation. On my last business trip to Europe I got 650 euros for an overnight delay. The last time I got delayed in the US I got a hearty "fuck off" from the gate agent.
Same, I was luckily just above the 1500 km threshold and got 400€, 3 hotel nights reimbursed (3 stars but 4 stars might have been ok), restaurants bills paid (beer included), a free replacement ticket , made new friends and visited museums. Lovely!
My boss and colleagues weren't delighted though...
Heh, on the other hand the one and only time I arrived hours earlier was in the US :) I was flying AMS to SFO via Portland, we cleared immigration unusually fast, and when I got to my gate (connecting flight was in like 4 hours) the lady there asked if I wanted to move to an earlier one, boarding in ~20 mins. I said sure, and I even got the checked-in luggage at SFO (she did say that there was a chance it'd get sent later).
Airlines are often happy to do this as the earlier flight is likely not full, and allowing you on it costs them nothing while it opens a seat on the later flight which they can then sell to a standby passenger.
On paper yes, but every time my flight was delayed in EU the airlines (KLM, Lufthansa, RyanAir) always had a cop out, weather, airport issues, etc. and I didn't get compensated. Even though other planes managed to fly in the same conditions.
If they refuse you can escalate or hire a company that will negotiate for some percentage of profit. In most cases I had this problem they gave me a refund, but sometimes I had to argue a bit.
I used to work at one such company. The process can take a long time but it is mostly hands-off for the traveller and success rates are high once the case has been taken.
Edit: and also, these claim-assistance companies work on a winning fee.