Comment by ericyd
21 hours ago
Meh, CEOs response was bad, but I hate people with a burning passion when they express feelings like that about a product. Just stop using it and walk away and stop making it harder for other people to live. If you want to offer feedback then lead with that.
We tried it CodeRabbit. They enable beta features without asking, so one day your GitHub issues get AI responses without anyone ever asking it to respond to it. I think the criticism was warranted. I think it is OK to let people be passionate about the tools they have to use. Ultimately, we decided to disable CodeRabbit. But there were definitely some people on our team that felt like they were forced into using it.
> Just stop using it
Unfortunately, not always an option without making major lifestyle decisions (for example, software required by a job)
Can't stop, they force us to use it https://ifuckinghatejira.com/
Not every consumer of a service like CodeRabbit will be in a position to make decisions about the tools their org adopts, or even be involved in the relationship with the vendor. Are they not entitled to express exasperation in a public forum?
The guy offered some pretty valuable feedback to help improve the product. Business idiots with ego problems can bury their head in the sand at their own peril.
> but I hate people with a burning passion when they express feelings like that about a product.
Interesting choice of words.