Comment by vidarh

I like the Norwegian model: The train company is obliged to put up alternative transport to your destination. If they don't provide an alternative within reasonable time, you can demand refunds for documented costs for alternative transport up to fairly reasonable limits.

I've been bundled into taxis by the train operator in Norway because it was expected, but also likely cheaper for them to ensure full taxis than have people arrange it themselves and end up with everyone able to demand the maximum refund.

The costs are low enough that it's not a problem if it happens occasionally, but does create some real pressure to actually fix issues if it happens often enough.