Comment by darksaints

warning: incoming generational stereotypes

The original phrase "The customer is always right" had an important caveat: "... in matters of taste". Somehow boomers managed to forget the caveat and created a culture of treating customer service workers like personal slaves and demanding to be treated like royalty. I don't know that Millenials think the customer is always right, but I do see that the Zs think anybody can be wrong, especially customers, and I love that about them.