Users decide which online platforms to trust in 2025
2 hours ago
I’ve been thinking about how trust in online platforms is formed today. Beyond marketing claims, what signals really matter to users in 2025?
Curious to hear perspectives from others here.
One thing I’ve noticed is that trust in 2025 is less about branding and more about consistency over time.
Users seem to pay attention to: - Whether a platform communicates clearly when something goes wrong - If product changes are explained instead of silently pushed - How support and moderation behave during edge cases
In regions like South Asia, I also see people relying more on community signals and word-of-mouth than ads.
Curious how others here see it evolving.