Comment by gcanyon
8 hours ago
> The biggest commercial success is not the best technical design: Nokia N95 versus the first generation iPhone
That’s not a good example. Neither is Beta vs VHS. The most they illustrate is a different law I am coining right here:
Canyon’s Law of Design Optimization: you will inevitably choose to optimize for different metrics than your customers would wish. Don’t try to convince them they are wrong.
> That’s not a good example
It’s a great example. One can list a litany of technical specifications on which the N95 is superior. That, however, doesn’t make it a superior product.
That's not a good example, but for a different reason: the N95 outsold the original iPhone.
The original iPhone was a promising proof of concept. It got the form factor and the interface right, but the actual device was underwhelming. It had no 3G, no GPS, no third-party apps, and a weak camera. iPhone 3G added all the features competitors already had (apart from a good camera) and became a much bigger commercial success.
The N95 outsold the IPhone because it had a good camera and was cheaper, and got even cheaper with the phone companies subsidy.
But I'd be surprised if Apple didn't have a beefier profit with the IPhone compared to Nokia with the N95.
I had to look up the N95. Yeah, Wikipedia goes to pains to rattle off things that made it better than the iPhone, but then I looked at a photo of the device and it was clear why the iPhone "won".
I has a Nokia N95. The phone itself was great. The problem was the dearth of apps. Nobody developed anything for windows mobile OS. Maybe Ballmer was not so crazy when he was running around on stage screaming “Developers, developers, developers”.