Comment by dkdcio
3 days ago
maybe I’m just getting old, but I’m really tired of these [super popular product tons of people use but EVERYONE hates it] posts and comments. just quickly checking the Apple App Store, the Onedrive app has 4.7 stars
does everyone hate it?
Better question: who the hell is giving these apps (or really any apps) five stars?
I don’t rate the apps I use unless other than to give it 1 star for doing something I hate. My banking app’s transaction search doesn’t work at all, so it gets 1 star. But 1.9M ratings resulted in a 5 star average — who are the freaks giving their banking app 5 stars and why?
looks like about 400,000 people for Onedrive rating 5 stars
looks like millions for my banking app (Chase) rating 5 stars
do you really not understand why people might do things different from you?
After seeing almost everything on Amazon rated about 4.4 out of 5, seeing OneDrive rated a 5 looks like rating manipulation.
1 reply →
The kind of people willing to leave stars on an app store are already a biased sample.
Yeah, for lower ratings. People leave reviews because they’re pissed, not mildly happy.
On iOS at least, an app can quickly ask for a star rating via a modal dialog. No review necessary.
Thanks to dark patterns, users sometimes think it's asking them to rate their previous experience, or the podcast they're listening to, but those wind up tallied as app star ratings.
How does this translate to apps with low ratings, or something in the middle?
Mcafee for iPhone has 5 stars. iBeer has 5 stars. Every app in a search of “DMV” has five stars. Every “gpt” ai clone app has 5 stars.
No doubt there's a lot of review spam as well. Apple has also gotten lazy with cracking down on review dark patterns. I noticed apps are getting away with the "pop up review dialog -> positive: go to OS level review window -> negative: go to in-app feedback form" pattern.
onedrive app doesn't come preinstalled on your phone, or aggressively try to trick you into using it.
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