Comment by WoodenChair
2 days ago
First, I'll just say I think the iNaturalist app is great and I've used it before and enjoyed it.
I assume he had good intentions when experimenting with non-hierarchical governance, but this wasn't the right organization with which to experiment with them. If it was feeding the poor, maybe "sociocracy" makes sense. But its main goal was to make an app (and although it's a non-profit it maintains a proprietary machine learning model mind you, this isn't Wikipedia).
And when you make an app you need direction. You can't be going in 5 different major directions based on individual contributors' whims. And beyond even just the structural issues, he also needed basic leadership/management skills to direct the product which he didn't provide. "Scott and I were titular “co-directors” but we did not provide a lot of direction and most of the big moves and features were driven largely by individual initiative."
So he was a director who didn't direct. Then later on when he chose to step down from being a leader, he decided he wanted to direct again. Isn't that ironic?
As far as can we criticize? Of course we can. If someone's going to write a public essay calling out other people by name and criticizing them we can criticize their essay and what they wrote about their experience.
thanks for reading my message in good faith :)
as someone who co-founded a non-hierarchical community[1] (that's still going strong after a decade of weekly events), co-founded a worker cooperative[2], and experimented with sociocracy (and ALSO fully admit I failed out of it for reasons of misalignment!) -- i just think we owe it to ourselves to not discount that certain things XY can't be built under system Z. There are many ways possible where leaders don't always direct, or maybe only direct in short spurts. This all-or-nothing, lead-from-the-front, only-way-through-is-up perspective of getting things done (and working together), it's not the only way possible :) (respectfully!)
[1]: https://civictech.ca/
[2]: https://hypha.coop/
Looks like cool stuff, cheers. Always interesting to learn about new ways of organizing. The great thing is if the world is free enough we can all experiment with different structures if others will agree to experiment with us. But these do sound like they fall into the social side of the dichotomy of social focused versus product focused that I mentioned. The author of the post was trying to be in both at the same time which I think is hard to do.
(I love Hypha. I'm an early member of CoSocial which you folks kindly call home on the fediverse :) )
While I'm open to the idea that "certain things XY can't be built under system Z", I think that this feels like one of those things that should be no?
My question re: non-profit co-op-ey things is usually "can this thing run sustainably by enriching users" rather than the usual "can this thing run sustainably by enriching shareholders".
A super low-overhead social network for ecology feels like it could easily fit that bill. Lots of democratically run social networks running today to attest to that.
With full respect to your right to criticize, I don't understand what differentiates an organization trying to build a social networking app around biodiversity data from an organization feeding the poor, and those organizations' ability to experiment with their governance system. Can you expand that thought or is it rhetorical?
One thing that comes to my mind is the question about what you actually want to achieve, expressed by what outcome you want to measure. In the case of „feeding the poor“, that’s relatively easy: people fed, calories distributed, maybe also health indicators and sociographic factors of the people you reach. For any app, that might be much harder: total installations? Total usage? New downloads? Additional funding raised? Feature X vs. feature Y? You can absolutely bring the „feeding the poor“ to the same level of complexity by involving politics and trying to scale to multiple locations and cities. So maybe the difference is in scale, not in technology vs. non-technology.
I mean I think there's a pretty stark difference between a charity feeding the poor and an app startup (even a non-profit one). So stark that it feels almost weird writing this comment, but I'll take your question at face value. Okay, here's a few:
- Decisions at a charity feeding the poor are likely less controversial and binary in nature than decisions for a product focused app organization. If people are making a lot of decisions bottom-up at the charity, as long as more people are getting fed, it's probably fine as long as it's not chaos. In a product-focused organization you need to make binary decisions: will we use this app icon design or that one? Will we have one app for professionals and one for laypeople or a unified app? Will we use SVM or a neural network? Somebody ultimately has to be the decider on these binary decisions. They cannot all be bottom-up decisions if you want to have a cohesive vision for the product.
- If you're feeding the poor you're probably a charity or a government. People who work for a charity or a government are more likely to be motivated by the common good. So they don't need as much extrinsic motivation from leadership. An app startup, even a non-profit one (which I guess can be technically a charity), is going to have workers who are also motivated by money (yes even if it's a non-profit, they have other high paying options), technical decisions, and sure the mission too. I have a couple friends who have hopped around between non-profit software organizations due to these non-mission reasons. Corralling those motivations often requires a different management mindset than working with people who are just happy to be there.
- If you're feeding the poor you're probably a charity or a government and you therefore probably need to answer to your donors or voters. You need full transparency. This was an app startup, albeit a non-profit one. It doesn't really answer to anyone except who it gets grants from and even then is not fully transparent/open (has a proprietary machine learning model).
These are just a few but do you really think any governance structure can just be applied to any organization? They're not all compatible.
None of this matches my experience as a board member and officer at a nonprofit, nor what I observe with my partner who has worked at multiple nonprofits.
I don’t understand the distinction you’re drawing between “charity” and “nonprofit”. iNaturalist is a 501c3, so it’s a charity [1]. One of my partner’s previous 501c3 employers produced an app to aid with their mission.
Let me reframe your first bullet to reflect my lived experience (both in the nonprofit world and building software at a for-profit):
> Decisions at a charity feeding the poor are high-stakes and often controversial compared with decisions for a product focused app organization. If people are making a lot of decisions bottom-up at the charity, the scarce budget won’t stretch to cover the needs of the mission. In a product-focused organization, decisions are much lower stakes. Through the magic of version control, A/B testing, and vendor app stores, you rarely need to commit deeply to decisions, so the individual developer can make the initial call: will we use this app icon design or that one? Will we have one app for professionals and one for laypeople or a unified app? Will we use SVM or a neural network? Ship, learn, iterate.
My for-profit employer explicitly hires for (or at least used to) “passion” and intrinsic motivation. And there are several corporations I’m not willing to work for despite their reputation for high compensation. I think it’s pretty tenuous to connect org structure with motivation so directly and concretely.
The third bullet is uninformed. 501c3s answer to the people they derive funding from, their customers/clients/served population, their board, and the government (tax authority) whether they’re putting spaghetti on plates or pixels on screens. The IRS has a pretty readable intro to the requirements [2].
This kind of first-principles reasoning from vibes about what it must be like is seductive but often misleading. I encourage everyone I can to serve on a nonprofit board. The organizations can usually benefit from the perspective and different type of thinking that computer people bring, and it’ll open your eyes to new perspectives about your own work and life!
[1] https://www.charitynavigator.org/ein/921296468
[2] https://www.irs.gov/charities-non-profits/charitable-organiz...
I think an organization's governance structure being successful has more to do with how the people in the organization want to be governed than whether it's building an app or feeding the poor.