Comment by carlosjobim

9 days ago

I could purchase the fully fledged OS X operating system as a consumer for $20, and get customer support for it. Now the OS is free with customer support.

> There is no artificial monopoly in FLOSS

I don't care about that as a consumer. I want software / a computer which works and easy customer support if I need it. People are very willing to pay for that, but there is no such FLOSS offering as far as I know. Because FLOSS developers hate consumers and worship corporate enterprises.

> I don't care about that as a consumer.

Until this happens: > People are very willing to pay for that, but there is no such FLOSS offering as far as I know

https://www.debian.org/consultants/

  • This all seems like enterprise solutions. As a consumer, I shouldn't have to look at a list of consultants, as if I was trying to find support for a heavy industrial machine.

    FLOSS or non-FLOSS, there is no real European consumer offering for an operating system. That should be the starting point for people who want a thriving European IT industry.

    It could very well be based on Linux or whatever. But consumers need support. They need a phone numbers they can call and an e-mail addresses they can write to.

    Focusing on consumers instead of corporate or academia is how Apple became so successful.