Comment by mschild

I bought a house 2 years ago.

Any communication from water and garbage utilities is always in paper form. No option for digital in any way. When asked it was for "legal" reasons.

Property owner's insurance also sends their legal information and billing updates via letter.

Property tax updates and bills also come exclusively on paper. Even though they have my email and communicate non-billing and legal stuff over that.

I made an inquiry with local Bauamt about something and asked for email communication. The email I got said: "You've requested communication via email. So we're letting you know that we've sent a response to your question via letter.