Comment by 650REDHAIR

1 month ago

My top of the line XPS battery swole so much it broke the keyboard.

Repaired under warranty.

Less than a year later that battery was swollen.

No warranty replacement. No OEM batteries available through Dell.

I buy 4 replacements from Amazon and none work. The XPS line has battery DRM.

I have an i7 with a discrete card, 64gb of ram, and a 4k screen that’s worthless.

This post talked me out of buying the new XPS that is going to be released in a few weeks.

  • Good!

    Mine is sitting on a shelf. I can’t even use it without the battery because it throttles when the only power source is the charger.

    I keep it around to maybe scavenge the 4k touchscreen for a project or the ram for a family member’s under-specced laptop or maybe one day someone will crack the battery DRM…

  • Never buy an XPS. Always been trash always will

    • My nearly 6 year old XPS begs to differ.

      I've seen quite a few various laptops with swollen batteries, and their users don't understand that can't habitually store their laptops in the sun (well, in sun rays through windows).

      Those people also don't even realize their battery is swelling, and that it's a bad thing.

      1 reply →

    • Additional anecdata: my top of the line XPS 15 had to be repaired twice due to a "stuck" trackpad issue. It seems to me like they crammed as much compute as they could into that tiny chassis while their manufacturing tolerances really weren't up to the task.

The XPS line has battery DRM

Good comment to cc: to your Congressional reps. Only legislation can fix this.

  • I’d like to think congress is busy sorting out some of the more pressing issues. But maybe they can walk and chew gum.

Dell will design the worst laptop power rail circuits, even after that awful power adapter barrel connector, and still DRM the battery to ensure they alone get revenue on things they designed to fail.