Comment by adrr

24 days ago

Are amazon stores automated? I have Amazon fresh store next to me, they have the smart grocery carts that no one uses because they are overly finicky. They have same number of employees as other grocery stores.

That was my point I think I said it badly. A physical store takes people on site to run it. Even amazon with its online store has an army of people running the behind the scenes things. Most things are not automated by code. VZ is not much different. When I worked there they had well over 5000 locations worldwide that were staffed by people. They reduced it at that time. Hence me no longer working there. But sounds like they put it back and then some. Their core business is probably small. But they have huge initiatives they try to do. They do not want to be the commodity data line company. But most of their stuff just doesnt stick well. They think in terms of 'number of lines sold' instead of 'number of customers satisfied'.