Comment by dwaite

> The expectation of FOSS is that the users and maintainer work together to resolve bug fixes/features/security issues.

This depends a lot on the users, and then somewhat on the maintainers.

I have seen a lot of end-user facing software where people do not understand that features and fixes do not magically materialize - that there is a person on the other end likely working on this in their free time, with their own prioritization on how they will use that limited time.