Comment by Scramblejams
18 days ago
> Hand on sales: Don't expect customers to sign up for a free plan and convert. Your conversion rate will be close to 0. Mostly scammers.
Brutal! Is that true even for Japanese companies with a traditional sales force?
Your sales team can totally utilize a free plan, while communicating with the customer. But a free sign up from the website, without sales person contact, is something we only had negative experience with, so stopped doing it. (Talking about B2B, B2C might be different)