Comment by tamimio
13 hours ago
So the ultimate real life use case of this is having a bubble on your site that you click to chat with a bot?! Most users prefer to chat with an actual human being 99% of the times or immediately ask the bot to chat with one.
Less frequently sites and more frequently a SaaS app, for example Sanity released a content agent in their CMS, Factorial released an agent inside their HR/payroll product.
But tons of other use cases too, eg dev teams at Workday and PayPal have built an agentic SRE to triage their alerts, etc etc