Comment by dspillett

5 hours ago

> I never understood why eBay set things up to enable sniping.

I've seen studies on auction method that suggest the difference in the final price (between explicit end time and the more traditional extend-until-bidding-stops method) is negligible for online auctions except in a few special cases. This is a marked difference from the expectation that, like a real-world in-person auction, the extending deadline might encourage further spur-of-the-moment bidding.

Whether it makes much difference to the final price or not is immaterial though if the buyers believe that it does. This is one of the (several) reasons why eBay won out against similar competition in the early days: buyers felt they were getting a better deal by being able to snipe so favoured eBay with more of their attention and this brought more sellers to the platform (which attracted more buyers, and so on round the loop). It is telling that to deal with the extra load imposed on the system by external bots refreshing pages and putting in automated bids, instead of switching to an extending auction model they implemented what is almost a built-in sniping feature.

Auction sites have to be very careful (or just very lucky) in their messaging, to convince both sellers and buyers that they are getting a good deal - any major change to how eBay works could upset the balance that they currently have in that regard and start a flood in the other direction (the more people leave, the more other people will think about leaving) to the building toward critical mass that was how they won out in those early days.

> being able to snipe so favoured eBay with more of their attention and this brought more sellers to the platform

Did they measure the impact of people who stopped using the platform due to their bids being sniped?

  • I would bet that they have. Personally I stopped using eBay because of sniping. I'm a particularly devastating case for them, because had the system not felt rigged to me then I likely would have continued on the site making many purchases. However it immediately made me lose confidence in the system and bail.

  • Unsure (those reports I read were some time ago). Though that may be another reason why the built-in snipe-like tool was added, so appease those users as well as to decrease the load imposed by external tools.