Comment by Lerc

There is a discord, but I have not found it to be the friendliest of places.

At one point I observed a conversation which, to me, seemed to be a user attempting to communicate in a good faith manner who was given instructions that they clearly did not understand, and then were subsequently banned for not following the rules.

It seems now they have a policy of

    Warning on First Offense → Ban on Second Offense
    The following behaviors will result in a warning. 
    Continued violations will result in a permanent ban:

    Disrespectful or dismissive comments toward other members
    Personal attacks or heated arguments that cross the line
    Minor rule violations (off-topic posting, light self-promotion)
    Behavior that derails productive conversation
    Unnecessary @-mentions of moderators or Anthropic staff

I'm not sure how many groups moderate in a manner that a second offence off-topic comment is worthy of a ban. It seems a little harsh. I'm not a fan of obviously subjective banable offences.

I'm a little surprised that Anthropic hasn't fostered a more welcoming community. Everyone is learning this stuff new, together or not. There is plenty of opportunity for people to help each other.