Comment by Markoff
11 hours ago
Judging by his EUR currency the guy is from EU, so he HAS law available for him to protect himself.
Recital (71) of the GDPR
"The data subject should have the right not to be subject to a decision, which may include a measure, evaluating personal aspects relating to him or her which is based solely on automated processing and which produces legal effects concerning him or her or similarly significantly affects him or her, such as automatic refusal of an online credit application or e-recruiting practices without any human intervention."
https://commission.europa.eu/law/law-topic/data-protection/r...
More recent, the Digital Services Act includes "Options to appeal to content moderation decisions" [0]; I believe this also covers being banned from a platform. Not sure if Claude falls under these rules, I think it only applies to 'gatekeeper' platforms but I'm reasonably confident the number of organizations that fall under this will increase.
[0] https://digital-strategy.ec.europa.eu/en/policies/digital-se...
The company will refuse under 12(4)
"The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others."
and then you will have to sue them.
It is not '...automatic refusal of an online credit application or e-recruiting practices'.
Those are just examples. The real question is whether the ban produces "legal effects concerning him or her or similarly significantly affects him or her". Maybe someone with legal expertise could weight in here?