Comment by albert_e
11 hours ago
Ha --
and the "Customer Service - Banking" scenario claims that it demos "accent control" and the prompt gives the agent a definitely non-indian name, yet the agents sounds 100% Indian - I found that hilarious but also isn't it a bad example given they are claiming accent control as a feature?
"Sanni Virtanen", I guess it was meant to be Finnish? Maybe the "bank customer support" part threw the AI off, lmao.