I think this is actually where the study is interesting. Because the “no duh!” Comments actually have merit on their face. But the argument is that these are tiny slights—not harassment, not pervasive toxicity. By definition it’s the kind of thing management doesn’t notice. So I think the argument is that employers consider those employees to be some default percentage of the workforce, and the argument is that you can move the entire performance bar up by hiring/training managers to be thoughtful and consistent.
My lived experience in America is that employers often feel slighted by default by their employees, with rare exception. Otherwise they wouldn’t put so many obstacles in the way of paying livable wages for work performed.
That said, half a century of continued slighting of employees is quickly snowballing against them. While I’d hope these studies lead to positive change in the short-term, I doubt anything will move the needle short of mass collective action.
I think this is actually where the study is interesting. Because the “no duh!” Comments actually have merit on their face. But the argument is that these are tiny slights—not harassment, not pervasive toxicity. By definition it’s the kind of thing management doesn’t notice. So I think the argument is that employers consider those employees to be some default percentage of the workforce, and the argument is that you can move the entire performance bar up by hiring/training managers to be thoughtful and consistent.
My lived experience in America is that employers often feel slighted by default by their employees, with rare exception. Otherwise they wouldn’t put so many obstacles in the way of paying livable wages for work performed.
That said, half a century of continued slighting of employees is quickly snowballing against them. While I’d hope these studies lead to positive change in the short-term, I doubt anything will move the needle short of mass collective action.