I'm guessing you believe that a person is always completely responsible for their actions. If you are doing root cause analysis you will get nowhere with that attitude.
In the case of software RCA, but if a crime is committed then many times there is a victim. There could be some root cause, but ignoring the crime creates a new problem for the victim (justice)
Both can be pursued without immediately jumping to defending a crime
I'm guessing you believe that a person is always completely responsible for their actions. If you are doing root cause analysis you will get nowhere with that attitude.
There’s many ways that people can fail where they aren’t the root cause.
These failures aren’t on that list because they require active intent.
In the case of software RCA, but if a crime is committed then many times there is a victim. There could be some root cause, but ignoring the crime creates a new problem for the victim (justice)
Both can be pursued without immediately jumping to defending a crime
Then "root cause" means basically nothing
I hope you don't work in technology. If you do, I hope I never work with you.
Blameless post-mortems are critical for fixing errors that allowed incident to happen.
In that case let's just shut down the FAA and any accident investigations.
It's not processes that can be fixed, it's just humans being stupid.