Comment by saikia81

14 days ago

I'm guessing you believe that a person is always completely responsible for their actions. If you are doing root cause analysis you will get nowhere with that attitude.

In the case of software RCA, but if a crime is committed then many times there is a victim. There could be some root cause, but ignoring the crime creates a new problem for the victim (justice)

Both can be pursued without immediately jumping to defending a crime

There’s many ways that people can fail where they aren’t the root cause.

These failures aren’t on that list because they require active intent.