Comment by saikia81
15 hours ago
I'm guessing you believe that a person is always completely responsible for their actions. If you are doing root cause analysis you will get nowhere with that attitude.
15 hours ago
I'm guessing you believe that a person is always completely responsible for their actions. If you are doing root cause analysis you will get nowhere with that attitude.
There’s many ways that people can fail where they aren’t the root cause.
These failures aren’t on that list because they require active intent.
In the case of software RCA, but if a crime is committed then many times there is a victim. There could be some root cause, but ignoring the crime creates a new problem for the victim (justice)
Both can be pursued without immediately jumping to defending a crime