Comment by 6stringmerc

In my view the people, no matter walk of life or education level or societal class, who ask “AI” systems mental or physical health questions are modern day incarnations of customers who went to palm readers, tarot card sessions, or used to rely on televangelists for hope and meaning.

I strongly dislike the author conflating HIPAA with PHI but this is a losing battle for me. And clearly editors don’t spot it, neither do AI systems - where is Clippy?! It simply serves as an indicator the author is a pretty ignorant medical consumer in the US, and this case study is stunning. Some people really should not be allowed to engage with magic.