Comment by mrguyorama

Note that Mass Effect's world purposely muddles the waters between the two and blurs lines. "Is this a VI or a real AI" is an open question in cases so that the player can explore the idea.

Halo also builds a distinction, with "Smart AI" what we would generally consider AGI and even super AGI, against "Dumb AI" which is purposely limited. Similarly, our current LLMs are similar to "Dumb AI" in shape but not even remotely close in capability.

In both universes, an "AI" or similar system will not hallucinate. If they tell you something wrong, or inaccurate, it's usually because they have been tampered with or because they have "Gone crazy" which is an identifiable state that is not normal and not probabilistic.

Star Trek also makes distinctions. The ships computer for example largely does not make deductions, and doesn't always operate in natural human language but instead requires you use specific phrasing and language. The Star Trek ships computer is basically what using 20 year old text to speech to run Wikipedia and database queries, and that's mostly it. It cannot analyze data itself. Data and the fully conscious Sherlock Holmes are both capable of automatically forming and testing a hypothesis.

It's actually weird how many people don't seem to notice that. The ships computer in star trek is purposely dumb, and command driven. It is not an agent, it does not think, and it does not understand natural human language. We had the star trek ships computer decades ago.