Comment by toomuchtodo
8 hours ago
Microsoft Teams already is already terrible UX, we have nowhere to go but up. Perhaps you are unaware, and if so, you should be thankful you don’t have to lose time using it. There are objectively better solutions available.
Matrix is so much worse than Team it will make your head spin. It suffers from design by committee to an unbelievable extent, and its various end-to-end security features are wonderful from a privacy standpoint but make things much much more complicated.
I too hate Microsoft teams but it can always get worse, you have no idea.
I'm in several Slack teams for non profits and professional orgs, Teams for a client or two, IRC and Matrix servers for digital archiving ops, Signal/WhatsApp/GroupMe/Telegram groups, etc. I have been in tech for 25+ years, I am familiar with the extremes. You are right, things can be bad, that is the point of systems engineering: to drive directionally towards continual improvement. Success is never assured, but throwing our hands up and giving up is not reasonable. Make a plan, work the plan. Default to action. Work is hard.
I recommend "Thinking in Systems" by Donella H. Meadows (ISBN13 9781603580557) on this topic [1]. It's ~$10 on Amazon as of this comment, and the PDF is easy to find with a quick web search.
[1] https://openlibrary.org/works/OL3737036W/Thinking_in_systems