Comment by secretballot
18 days ago
My experience has been that a hell of a lot of “automation” doesn’t automate much, but is used as an excuse to make people do work that didn’t used to be their job.
18 days ago
My experience has been that a hell of a lot of “automation” doesn’t automate much, but is used as an excuse to make people do work that didn’t used to be their job.
It gives upper management a dashboard into what's going on that they can see and manage. They get to watch more lines go up, which to them is well worth the added costs.