Comment by carlosjobim

17 days ago

Debit cards come with the same fraud protection as credit cards do, which is the most important benefit of Visa/MasterCard.

In UK, consumer protection for Credit Cards is guaranteed by law (Section 75 of the Consumer Credit Act), but not for Debit Cards (that's contractual).

  • The UK is often completely out of step with consumer protections in the EU.

    • Is it? Can’t say I’ve really noticed it.

      In fact just today I read this article in my EU country that sounds almost identical to what this comment describes:

      https://yle.fi/a/74-20209419

      “ If, for example, the payment was made by credit card and the product has not been delivered, the consumer can contact their credit card company directly and request a refund.

      Credit card firms can usually refund the money quickly, Beurling-Pomoell noted, whereas consumers who paid by debit card must try to claim their money back from the bankruptcy estate.

      "Unfortunately, [reclaiming money from a bankruptcy estate] is usually a very long and difficult process. Consumers are generally in a relatively weak position when a company goes bankrupt," he said.

      Beurling-Pomoell added that consumers should always consider using a credit card when purchasing a product that they do not immediately receive.”

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    • I think some examples are in order - where has the UK, having recently left the EU, changed its laws so that it was completely out of step with consumer protection? Or is this one thing that made it necessary for them to leave the union, perhaps?

    • If a pan European system takes off, it’ll be interesting to see what happens with the UK.

      Their self-harming has been impressive.

    • The "consumer protections" of the EU basically amount to communism (i.e., state interference in private matters). So no, that's not a thing the U.K. should emulate.

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with a debit card your cash is gone from your bank account in that moment, even if you get it back later (hopefully). With a credit card they are not able to drain your bank account, the risks are entirely on the cc company and they will be significantly more motivated to get that back than a bank would. it's entirely their problem, not yours

  • No, Card Misuse is their problem either way in the EU

    • misuse is not what I mean, I am talking about if your card is stolen and someone runs up a bunch of purchases before it gets caught, that money is gone from your account and any fees from overdrafts are the account holders problem to deal with and stress they can entirely avoid if they did not have/use a card tied directly to their bank account. I pay close attention to my bank account (as it is important for rent/important bills direct drafted), I only check the credit card when the bill comes in.

      users can even avoid interest if they pay that card off every month

      I pay everything with my credit card (bills, stores, online, etc) and pay it off at the end of the month. Even my tap-to-pay is tied to the credit card. I never use my debit card anywhere but an ATM. I have never had my bank account violated but I have had the credit card stolen from a store I visited (card company caught it as there was a bunch of fraud from the same store, they let me know and they proactively replaced my credit card)

      I have never had my ATM card compromised as it is for one purpose, the ATM

      best part of all is my credit score loves the large payments I always make on my credit card

      6 replies →

Just by their nature, that is inherently untrue.

If your CC is stolen, you are not out all the cash in your account until the dispute is resolved.

If your debit card is stolen, you lose that cash, making it more difficult to pay whatever other obligations you have that period.

  • If your debit card is stolen, your bank has to return all money that was used or withdrawn to you. Since it is unauthorized use of your funds. Same for credit cards of course. Such money is returned swiftly.

    But the more concerning fraud is when you purchase something and don't receive what you should have received from the merchant. Whether it is due to outright fraud or not. In these cases you will also have your money reimbursed by your credit or debit card.

    • > If your debit card is stolen, your bank has to return all money that was used or withdrawn to you. Since it is unauthorized use of your funds. Same for credit cards of course. Such money is returned swiftly.

      This may be what the letter of the law says but this isn't reality. Using debit puts you at greater financial risk.

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    • That's what I said... but, that takes time, time for which you don't have access to that cash.

      Just a quick Google... Wells Fargo's policy is 10 days to either case resolution OR provisional credit. I assume that's typical for American banks. For somebody living paycheck to paycheck, 10 days is a long time to go without access to what little cash they might have.

    • The protections aren't quite the same with merchant issues. Notably, most situations that you attempt in good faith to resolve, purchased within 100 miles of your home are protected for credit cards.

      But even if it were - most people operate one checking account, and most folks don't keep an especially large balance. If your debit card gets compromised or there is an erroneous charge, it will process up to your balance. It is incumbent on you to notice the fraud and take action. If the bad dip is today, and tomorrow morning my mortgage and other payments bounce or hit overdraft, I have a mess to clean up.

      With a credit card, you're typically hitting a larger credit line that isn't fully utilize -- you may not notice the bad charge for a month, but there's no impact to you... the thief stole the bank's money.

    • You guys use the debit card linked to your primary bank account??? There's been virtual cards for online shopping for 10+ years now. They're meant to be linked to an empty or low amount bank account. Now with Revolut you can schedule auto top-up to keep this low amount up to date.

      Not to mention the per-purchase (online/in-person) limits, mandatory PIN entry, and daily maximums...

      5 replies →

  • In Europe your liability for Card Misuse is capped at 50€ for things that happened before you blocked it.

    Also how would someone misuse it? You need a PIN Code for every transaction anyway, and the EMV Chip can't be cloned like Magstripes.

    Online Payments need a mandatory 2 Factor Authentication

    • I have always heard that the 2fa verification really depended on the vendor actually doing that auth so I always scrape the 3 verification number (what is it for anyways ?) at the back of my card. It's just 3 numbers after all.

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Not true. At least not in Sweden. There are different laws from credit cards and debit cards.

Others have said it but I will pile on as this is dangerous misinformation.

It’s sort of true in a legal sense, but not a practical one. If you find yourself in a dispute (even outright fraud sometimes) you might end up stuck for weeks or months with your disputed funds frozen.

If you are a highly paid software engineer with considerable assets and transaction volume at your bank it’s likely you will never experience hardship with disputing a transaction. If you are someone scraping by and that $200 depends on you paying rent on time that month you will find your experience to perhaps be different.

I’ve helped friends and family with such disputes in the past. Credit cards even when it “goes wrong” are much better to deal with. Your credit limit being reduced a bit is immaterial to your life most of the time. Having your own money tied up during an investigation that demands more and more paperwork like police reports etc. can be incredibly damaging and if nothing else quite stressful. The experience some of my friends had in these matters is nothing like I had when I had my wallet stolen and I no longer recommend anyone use debit if they can avoid it.

Heck, I had a friend who doesn’t even have a passport dispute an ATM transaction in a country he never visited. The bank initially denied it and it took weeks to eventually get it resolved in his favor.

In the end having the banks money tied up vs your own money at risk is always better if you can handle the responsibility of a credit card.

  • > Others have said it but I will pile on as this is dangerous misinformation.

    Was that an introduction to the rest of your comment?

    Explain to me please how a dispute with a vendor on a purchase makes a difference for your ability to pay rent? If the purchase was not fraud, then you have used that money anyway with your purchase. Unless you're planning to pay rent by bartering your Amazon order.

    If you're instead talking about a stolen or cloned debit card, then that money is refunded usually as soon as you've made a police report and sent it to the bank, which is a matter of two days at most. The paperwork is not difficult, because cards get stolen and cloned all the time.

    But the fraud protection is the same, even if procedures and timelines might differ.

    • > But the fraud protection is the same, even if procedures and timelines might differ.

      I wrote about outright fraud taking weeks (in one case, months) to resolve. From my own personal direct experience.

      > I had a friend who doesn’t even have a passport dispute an ATM transaction in a country he never visited.

      Does this sound like a dispute with a vendor or outright fraud?

      A dispute with a vendor can also mean an overcharge or something like a renewal fee for a yearly membership that is under dispute. It's not just marginal items you bought and the vendor refuses a return or it never shows up or whatever.

      Like I said - if you are a highly paid professional you likely will never have a problem with this. It's an invisible part of the economy to you. If you are working class you are much more likely to have a wildly different experience. Banks have what is effectively an internal credit score system for each customer. For those with serious assets with the bank you get a lot more leeway and benefit of the doubt until you start abusing it.

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