Comment by stateofinquiry
6 days ago
Probably. Question is, who will be accountable for the bot behavior? Might be the company providing them, might be the user who sent them off unsupervised, maybe both. The worrying thing for many of us humans is not that a personal attack appeared in a blog post (we have that all the time!) its that it was authored and published by an entity that might be unaccountable. This must change.
Both. Though the company providing them has larger pockets so they will likely get the larger share.
There is long legal precedent for you have to do your best to stop your products from causing harm. You can cause harm, but you have to show that you did your best to prevent it, and your product is useful enough despite the harm it causes.