Comment by summm
2 months ago
Microwaves are a bad example. The cheaper ones are white labels basically all made in the same factory in China. The customer has no way to know if the slightly more expensive one is actually more durable or, much more likely, just the same, but generates more profit for the intermediaries. In this situation it is wiser to get the cheaper one.
Consumers have no way to tell that a phone gives "privacy" or even to understand the implications of that to their life. They have a significantly easier time understanding an error message that says "because your device has an unlocked bootloader, you can't use the <name of bank> app"
> Consumers have no way to tell that a phone gives "privacy" or even to understand the implications of that to their life.
This is the sort of thing anyone can look up on the internet before buying one.
The reason that doesn't work for white label microwaves is that the manufacturers don't want it to. The off brands exist so they can make sales to people who prioritize price, and they purposely change the company name every month so no one can find a review of the off brand and the same company can sell the same microwave with a higher margin to other people who will pay more for the name brand.
Whereas when your company makes a phone with better privacy etc., you want everybody to know that so they buy your phone instead of a competitor's.
> They have a significantly easier time understanding an error message that says "because your device has an unlocked bootloader, you can't use the <name of bank> app"
Indeed, it immediately lets them know that their bank sucks and they need a better one. (It's actually a pretty decent red flag that your bank has a cargo cult security team.)
> This is obviously false. It's the sort of thing anyone can look up on the internet before buying one.
It's not something that's quantifiable, and it's easily manipulable. The iPhone(tm) has a twelth-generation quantum superconducting wonderflonium chip that enables (pile of technobabble garbage) and "privacy".
This Motorola thing has (pile of technobabble garbage) and "privacy".
Consumers don't understand and they don't care. Even the ones with technologically savvy friends don't want the hassle, they want something that works.
How has 30 years of "Microsoft is anti-consumer and <pile of complaints>, you should use Linux" worked out for consumer market share?
> Indeed, it immediately lets them know that their bank sucks and they need a better one.
If you think even 0.1% of consumers would switch banks to buy some new phone, this conversation is not worth continuing as you and I don't live in the same reality.
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