Comment by stavros

16 hours ago

I'm puzzled by this conversation, because Amazon did get on the agent bandwagon with Alexa Plus (I have it, it's buggier than regular Alexa and it's all making me throw my Echos away since they can't even play Spotify reliably).

Also, my Alexa does advertise stuff to me when I talk to it. It's not Budweiser, but it'll try to upsell me on Amazon services all the time.

I upgraded to Alexa+ and initially hated it but I've kept it because it's sooo much better at some things. This last December I bought a handful of smart plugs for my Christmas lights all around the house, and I did almost all the setup trivially over voice, e.g. fuzzy run-on stuff like this just worked on the first try:

- "Alexa, name the new unnamed outlet 'Living Room Lights', and the other unnamed one 'Stair Lights', then add them to a new group called 'Christmas Lights', and add the other three outlets as well"

- "Alexa, create a routine to turn off all the Christmas lights if there's nobody in the room and it's after 11pm"

- "Alexa, turn off all the Christmas lights except the tree in this room and the mantle"

That same fuzziness has definitely fucked up things that used to work more reliably like music playback though. Sometimes it works when I fall back to giving it more "robotic" commands in those cases but not always. They've also gone completely overboard with the cutesy responses because it's so trivial to do now ("I've set your spaghetti sauce timer for ten minutes. Happy to help with getting this evening's Italian-inspired dinner ready!")

  • Hm yeah, that's helpful. For me it'll randomly stop or stutter when playing Spotify, it'll randomly not answer commands, it'll refuse to listen and let some other Alexa in another room reply, it's super janky.

    I only use it for music, and use two commands, but apparently having this work correctly is too much to ask for these days.

> because Amazon did get on the agent bandwagon with Alexa Plus

Which just launched last year, about four years after ChatGPT had AI voice chat. And it costs extra money to cover the costs. And as you aptly point out, all the guardrails they had to put in made the experience less than ideal.

> Also, my Alexa does advertise stuff to me when I talk to it.

Yes, that is how they try to make money. And it's gotten worse. But how many times does it get you to buy something?

  • I would say that depends. When it tries to upsell Prime subscriptions into even more Amazon subscriptions I always interrupt it and say the command again so it stops, but a few times it told me "this item in your cart is on sale by some %" and that did make me buy the item.

Alexa Plus sucks. It takes way too long to respond even when given simple commands. I either had to turn it off or trash my Echo. Luckily there was an option to turn it off, but Amazon is on thin ice with me.