Comment by davegardner
12 hours ago
I hope they improve their incident response comms in the future. 2.5 hours with nothing more than "We are continuing to investigate this issue" is pretty poor form. Their past history of incident handling looks just as bad.
They're waiting for claude to get up so they can use it to investigate why claude is down.
Their entire business is a premise of "Humans don't have to know how to do anything anymore" so what did you expect? Their brain is down.
https://www.cs.ucdavis.edu/~koehl/Teaching/ECS188/PDF_files/...