Apple's UX quality, design focus, and respect for its customers is higher quality and more consistent than Microsoft's.
Apple is also imperfect and I feel leaves tremendous room to do better, but they are still much better than Microsoft.
Take one topic: UI refactorings. Apple has rolled out disruptive UI refactorings but they've also rolled them out consistently across products and throughout their software.
Microsoft did not have the internal leadership discipline or commitment to design to ever get their products in alignment around a design language. It is common on Windows that the included software all uses different design toolkits and design paradigms. For years Windows was infamous for having multiple ways to configure even common settings, often requiring falling back to the old version, because they were not able to ship a unified UX.
Microsoft routinely has 'UX design scandals' of various sorts with dark patterns forcing Microsoft's preference on users. Apple has those as well, but far less often.
Apple's UX quality, design focus, and respect for its customers is higher quality and more consistent than Microsoft's.
Apple is also imperfect and I feel leaves tremendous room to do better, but they are still much better than Microsoft.
Take one topic: UI refactorings. Apple has rolled out disruptive UI refactorings but they've also rolled them out consistently across products and throughout their software.
Microsoft did not have the internal leadership discipline or commitment to design to ever get their products in alignment around a design language. It is common on Windows that the included software all uses different design toolkits and design paradigms. For years Windows was infamous for having multiple ways to configure even common settings, often requiring falling back to the old version, because they were not able to ship a unified UX.
Microsoft routinely has 'UX design scandals' of various sorts with dark patterns forcing Microsoft's preference on users. Apple has those as well, but far less often.