Comment by 65

To make a different point, a regular consumer does not care about tech specs. They want a laptop that can browse the web, stream Netflix, and maybe open a Word doc. They will be more sensitive to hardware problems in my opinion. A janky touchpad is going to be annoying no matter what computer task you're doing. A wobbly keyboard will be the same. To me an average consumer is more interested in the "feel" of the computer rather than what it can do.