Comment by intended

Having seen the safety side of tech operations = yes, you very well should blame tech.

Currently T&S is a bad word and is being underinvested in.

Tech is terrified of open studies on moderation because they know society is simply unprepared for the reality of speech online.

With no option to have an actual conversation with society and regulators on what steps are needed to address issues, they are left with stock prices as the only sure motivator.

For the degree of profits earned, the extent of customer support and safety investment is hysterical.

Engineer productivity numbers go up if they reduce headcount in moderation teams, not if they improve accuracy scores.

I’ve had to listen to safety teams cry on my shoulders (when I was an outsider) about how difficult it is to get engineering resources.

I am actually sympathetic to the position tech firms find themselves in, but protecting society from the bitter facts is not helping.